Cancellations Policy

Life can be full of surprises, and at T-BACH, we're here to accommodate the unexpected. While our commitment is to provide you with top-notch cleaning services, we understand that there might be times when you need to make changes to your appointment. To ensure a seamless experience for both you and our team, we've established a straightforward cancellation and rescheduling policy:

Cancellation within 24 Hours:
If you need to cancel your scheduled cleaning within 24 hours of the service, a cancellation fee equal to 50% of the cost of the cleaning will apply. However, if you choose to reschedule the cleaning, the 50% cancellation fee will be applied as a credit toward your new booking.
 

Rescheduling:
You have the option to reschedule your cleaning at no extra charge if the request is made at least 24 hours before your scheduled appointment.
 

Company-Initiated Rescheduling:
In the rare event that T-BACH has to reschedule your cleaning within 24 hours of the service, you have two options:
● We will provide you with a 100% refund.
● If you prefer to reschedule, we will refund 50% of the service fee.
 

How to Cancel or Reschedule:
To cancel or reschedule your appointment, please contact us at 800-233-0071 as soon as possible. We kindly request that you provide at least 48-72 hours notice when rescheduling or canceling, as this allows us to optimize our scheduling and accommodate other clients.
 

Please note that this policy helps us maintain our commitment to punctuality and reliability while providing flexibility for our valued clients. We appreciate your understanding and cooperation.
 

Thank you for choosing T-BACH for your cleaning needs. We look forward to serving you with the utmost care and professionalism.